New Working Group Pages Launched

We have launched our new working group pages to keep you up to date on the progress of our 'Primary Care, Secondary Care and Adult Social Care' working groups.
Please click on the links below to access the pages.
Primary Care Working Group
Secondary Care Working Group
Adult Social Care Working Group
Robert Francis Inquiry report into Mid-Staffordshire NHS Foundation Trust

Robert Francis QC has today published his Inquiry report into Mid-Staffordshire NHS Foundation Trust. His Inquiry followed concerns about standards of care at the Trust, and an investigation and report published by the Healthcare Commission in March 2009. Robert Francis has heard evidence from patients, their relatives and staff to inform his report and the 18 recommendations he makes. The Department of Health and the Trust Board has accepted the recommendations of the Inquiry in full.
To support all NHS organisations to learn from and respond to the recommendations of the report, three reports have been published that help embed effective governance and detect and prevent such serious failures occurring again.
To read this article in more detail, please click here.
To download documents related to this article, click below:
-Download Francis Inquiry Report - Vol 1 (PDF, 5084K)
-Download Francis Inquiry Report - Vol 2 (Inquiry witness testimonies) (PDF, 2325K)
-Sir David Nicholson letter to all NHS Chairs and Chief Executives
-Review of Early Warning Systems in the NHS
-Assuring the Quality of NHS Senior Managers and associated research
-Joint statement about HSMRs
-Draft terms of reference for the new Inquiry
Homerton Hospital introduces New Directive as a Result of Hackney LINk Intervention
A Hackney resident let the LINk know about their dissatisfaction with the service at the Homerton hospital.
The patient was diagnosed with diabetes by their GP and on the same day was given a letter of referral in order to be admitted to the hospital. A secretary at the Diabetes Centre reception mistakenly took this letter to be a non-urgent referral and the patient was sent home. One week later the patient was admitted to an acute care unit for three days.
Hackney LINk raised this issue with the hospital. As a result they have apologised and introduced a new directive around this within the Diabetes Centre. With immediate effect all hand delivered letters must be seen and reviewed by a Diabetes Specialist nurse or doctor, so that any decisions are made by a clinician.
Ida Scoullos, Chair of Hackney LINk, said: “This should never have happened. However, I am pleased by the swift manner in which Homerton Hospital have reviewed and changed this procedure. Hackney LINk will continue to monitor this situation and ensure that the new directive is implemented”.
Green Light for Bigger Brighter Better Resource Centre

NHS City and Hackney’s proposed South West Primary Care Resource Centre
has been given the go-ahead for development on the current St Leonard’s
Hospital site.
London Borough of Hackney’s Planning Committee approved the plans, following a period of extensive public and stakeholder consultation.
NHS City and Hackney CEO Jacqui Harvey said “This planning permission
signals the start of a new period in healthcare provision in Hackney. It comes on
the back of an extensive consultation process, and takes us one step further
towards our goal of delivering a wide range of health services closer to where
people live.”
To read further, please download the Press Release.
What is health for north east London?

The Health for north east London consultation was launched 30 November and will continue until 22nd March 2010.
It is aimed at improving the quality, productivity and sustainability of healthcare in north east London. It is a review on the health services provided by the NHS in north east London including hospitals, primary and community care.
The Healthcare for London consultation in 2008, Consulting the Capital, asked Londoners for their view on which health services could be really improved over the next ten years and how this should be delivered. The response from the public was that they wanted real change and to have responsive, safe, accessible and high quality healthcare.
Health for North East London consultation document and online questionnaire
Hackney LINk Seeks Your Feedback On Priorities
Hackney LINk have been collecting issues from the community on health and adult social care services in the borough since May 2009. Hackney LINk Steering Group have finalised the four priorities and Working Groups which are:
Adult Social Care Working Group
To improve the quality of home care services delivered by care workers in Hackney
Primary Care Working Group
To promote the public voice in the development of primary care services, including access to services for asylum seekers.
Secondary Care Working Group
Improving mental health services through better care planning and ensuring that the system is not over-representative of certain communities.
Acute Services Working Group
To ensure that there is public involvement into the Health 4 North East London Acute Services Proposals.
Working Groups will do research around these prioritised issues and will consult with local communities, to find out about your experiences and suggestion on how these services should be improved.
- Would you be interested in joining a Working Group?
- Do you have any experiences or recommendations around these issues?
Please contact us on 020 8510 1972 to let us know.
Public consultation launched on future of health services in north east London

A major public consultation on the future of health services in north east London was launched today (30 November) and will continue until 22nd March 2010.
The consultation will give local residents, patients, stakeholders and other interested organisations an opportunity to give their views on new proposals to significantly improve healthcare in their local communities.
The review, called Health for north east London, covers seven London Boroughs (Barking and Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest) and the City of London Corporation.
The Health for north east London review builds on the successful Healthcare for London: Consulting the Capital consultation in 2007 and the review of stroke and trauma services earlier in 2009.
Both of these reviews set out an ambitious vision to transform healthcare and health services across the capital and the consultation will look at how this could best be implemented in north east London.
The plans in north east London support Healthcare for London’s pledge to deliver more of the care people use most of the time closer to where they live. They will also ensure that services are more accessible and that they are provided by the most appropriately skilled staff. The quality of the most specialised care will be improved by concentrating services and specialist staff in designated hospitals.
The proposals for the public consultation was approved last Tuesday (24 November) by the two north east London Joint Committees of Primary Care Trusts (JCPCTs) following an eight month pre-consultation process. During this period the plans have been developed and discussed with local doctors, patients, residents and other stakeholders.
A consultation document and questionnaire is available here.
Please See consultations page for more information
Annual performance assessment for adult social care services

The annual performance assessment for adult social care services in Hackney was published by the Care Quality Commission on 1 December and rates the council as performing excellently.
Further information can be obtained from the website of the Care Quality Commission.
Annual Health Check
The rating of NHS City and Hackney for the overall quality of its services has dropped in the Annual Health Check.
The ratings for the performance of local trusts in 2008/09 were published by the Care Quality Commission on 15 October.
Ida Scoullos, Chair of Hackney LINk, expressed concern about the way the trust was presenting the results to the public.

She said: “There seems to be a whiff of complacency about NHS City and Hackney’s reaction to these results. I am concerned that its rating for overall quality of services has dropped from ‘good’ to ‘fair’. I hope that the local health scrutiny commission will look into this.”
Mrs Scoullos said she was particularly concerned by the regulator’s view that "The proportion of patients who were not satisfied with their ability to book a suitable appointment with their GP was too high.".
She said: “It is clear that on the basis of patients' responses NHS City and Hackney scored worse on GP waiting times than other trusts. Local GPs do a great job but the LINk wants to work with NHS City and Hackney to ensure that access to GP services is improved.”
Further information about the ratings for local trusts can be obtained from the website of the Care Quality Commission using the links below.
NHS City and Hackney
Homerton Hospital Foundation Trust
East London Foundation Trust
Archived News Articles
Latest news
Next Steering Group Meeting:
Date: Friday 19th March 2010
Time: 15:00 - 17:00
Venue: Hackney LINk
Unit A (1st Floor) Ment House,
1B Mentmore Terrace
Hackney
London E8 3DQ
Please click here for a map.
The agenda for this meeting will be available soon.
Meeting Room for Hire in Hackney
If you are looking for hiring a meeting room in Hackney for your events or meetings, then click here for more information.
Download
- Download the Hackney LINk leaflet.
- January - March 2010 Issue - Hackney LINk Newsletter here.
- Hackney LINk Annual Report 2009 here..
- Issue 2 - September Newsletter here.
- Issue 1 - August Newsletter here.
Hackney LINk Forum Launched

Please visit our Hackney LINk Forum to post and respond to topics.
Sign up as a member of Hackney LINk now!

Get more involved and sign up as a member of Hackney LINk. Join the Hackney LINk and influence change change in Hackney's health and social care services!
Have your say!
Tell us what you think about health and adult social care services in Hackney. here

